Privacy Policy for xingweigoods
Last Updated: [Insert Date]
1. Introduction
Welcome to Xingwei Goods (“this website”), operated by BLUE STAR TRADING LIMITED (“we” or “us”). Our website address is https://xingweigoods.shop. We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you visit or use our website, register an account, upload content, purchase products or services, participate in our promotions or competitions, or interact with us in any other way.
By accessing or using the Website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please do not use the Website or provide us with any personal information. We reserve the right to update or modify this Privacy Policy from time to time, and any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website after such changes constitutes your acceptance of the revised Policy.
This privacy policy complies with the relevant data protection laws and regulations applicable to our business operations, including but not limited to the personal data protection laws of Malaysia (where we operate) and Hong Kong (where our company is registered).
2. Information We Collect
We collect personal information that you voluntarily provide to us, as well as certain information automatically collected when you use the Website. The types of information we collect include, but are not limited to, the following:
2.1 Personal Information You Voluntarily Provide
2.1.1 Account Registration Information
When you register an account on the Website, you will be required to provide certain personal information to complete the registration process. This may include:
- Full name
- Email address
- Password (encrypted for security)
- Contact phone number (optional)
- Mailing address (for product delivery purposes)
2.1.2 Content Uploads and Form Submissions
As our Website allows users to upload text or images (including filling out contact forms, comment forms, and entering information in chat windows), we may collect the following content provided by you:
- Text messages (e.g., comments, inquiries, chat messages, form responses)
- Images (e.g., profile pictures, images uploaded through forms or chat functions)
- Any other information you choose to include in your submissions
2.1.3 Transaction and Service-Related Information
If you purchase products or services from our Website, we will collect information necessary to process your order and provide the requested services, such as:
- Shipping address
- Billing address (if different from shipping address)
- Payment details (e.g., credit card information, which is processed through third-party payment processors and not stored directly by us)
- Order details (e.g., products/services selected, quantity, order date, delivery preferences)
2.1.4 Promotional and Contest Participation Information
When you participate in our promotional activities or contests, we may collect information required to administer the activity, such as:
- Personal identification details (name, email address, phone number)
- Participation-related information (e.g., contest entries, survey responses)
- Any other information specified in the terms and conditions of the specific promotion or contest
2.2 Automatically Collected Information
When you access or use the Website, we may automatically collect certain technical and usage information through cookies, web beacons, and other tracking technologies. This information may include:
- IP address
- Browser type and version
- Operating system
- Device information (e.g., device model, unique device identifiers)
- Pages visited on the Website
- Date and time of access
- Duration of visits
- Referral source (how you arrived at the Website)
- Search queries entered on the Website
- Other usage data (e.g., click-through rates, interaction with Website features)
For more information about our use of cookies, please see Section 8 below.
3. How We Use Your Information
We use the personal information we collect for the following legitimate purposes, which are necessary to provide our services, fulfill your requests, and operate our business effectively:
3.1 To Provide and Maintain Our Services
- Process and manage your account registration
- Provide access to Website features, including account-related functions
- Process and fulfill your orders for products or services
- Deliver products to your specified address
- Respond to your inquiries, comments, or requests submitted through contact forms or chat windows
- Provide customer support and resolve any issues you may encounter
3.2 To Communicate With You
- Send you important updates related to your account, orders, or transactions (e.g., order confirmation, shipping notifications, delivery status)
- Respond to your questions, feedback, or complaints
- Send administrative communications (e.g., changes to our terms of service, Privacy Policy updates)
- Notify you about promotional activities, contests, discounts, or new products/services that may be of interest to you (you can opt out of marketing communications at any time, as described in Section 7.4)
3.3 To Improve and Customize the Website
- Analyze usage trends and user behavior to understand how visitors interact with the Website
- Identify areas for improvement, such as enhancing Website functionality, usability, and content
- Customize your browsing experience by showing you relevant products, services, or information based on your preferences and usage history
3.4 To Administer Promotional Activities and Contests
- Verify participant eligibility for promotions and contests
- Process entries, select winners, and notify winners
- Fulfill prizes or rewards associated with promotional activities or contests
- Comply with legal requirements related to promotions and contests (e.g., record-keeping, tax reporting where applicable)
3.5 To Ensure Security and Prevent Fraud
- Monitor and detect unauthorized access, misuse, or fraudulent activities on the Website
- Protect the Website, our users, and our business from potential risks (e.g., cyberattacks, data breaches, identity theft)
- Investigate and respond to security incidents or violations of our Terms of Service
3.6 To Comply With Legal and Regulatory Obligations
- Fulfill legal requirements, such as tax reporting, record-keeping, or responding to lawful requests from government authorities
- Enforce our Terms of Service and other applicable policies
- Resolve disputes and protect our legal rights and interests
3.7 To Process User-Generated Content
- Review, moderate, and publish user-uploaded text or images (including form submissions and chat messages) in accordance with our content guidelines
- Ensure that user-generated content does not violate third-party rights, applicable laws, or our policies
4. How We Store and Protect Your Information
4.1 Data Storage
We store your personal information on secure servers located in facilities that implement appropriate technical and organizational security measures. The data may be stored in the People’s Republic of China (where our company is based) and/or other countries where our third-party service providers operate, provided that such storage complies with applicable data protection laws.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law (e.g., for legal, tax, or audit purposes). When your personal information is no longer needed, we will securely delete or anonymize it.
4.2 Data Security
We take the security of your personal information seriously and implement a range of technical, administrative, and physical security measures to protect it from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
- Encryption of sensitive data (e.g., passwords, payment information) both in transit and at rest
- Secure access controls to limit access to personal information to authorized personnel only
- Regular security audits and assessments of our systems and processes
- Training for our employees on data protection and security best practices
- Implementation of firewalls, antivirus software, and other cybersecurity tools
- Regular backups of data to prevent loss in the event of a security incident
However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your personal information, and you acknowledge and accept the inherent risks associated with sharing information online.
5. Disclosure of Your Information
We do not sell, rent, or lease your personal information to third parties for marketing purposes without your explicit consent. We may disclose your personal information in the following circumstances:
5.1 To Third-Party Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our business, providing our services, or processing transactions on our behalf. These third parties are contractually obligated to use your personal information only for the purposes specified by us and to implement appropriate security measures to protect it. Examples of such third parties include:
- Payment processors (to process your payment for products or services)
- Logistics and shipping providers (to deliver your orders)
- IT service providers (to maintain and support our Website and systems)
- Marketing service providers (to assist with promotional activities, provided you have opted in to marketing communications)
- Customer support service providers (to respond to your inquiries)
5.2 For Legal and Regulatory Purposes
We may disclose your personal information if required to do so by law, regulation, court order, or other legal process (e.g., a subpoena). We may also disclose your information in response to lawful requests from government authorities, such as law enforcement agencies, to comply with national security or public safety obligations.
5.3 To Protect Rights and Interests
We may disclose your personal information to protect our legal rights, property, or safety, as well as the rights, property, or safety of our users or third parties. This includes disclosing information to investigate or prevent fraud, unauthorized access, or other violations of our Terms of Service or this Privacy Policy.
5.4 In Connection With Business Transfers
If we are involved in a merger, acquisition, sale of assets, or other business transfer, your personal information may be transferred as part of the transaction. We will notify you in advance of any such transfer and ensure that the receiving party is bound by the terms of this Privacy Policy or a similar privacy protection framework.
5.5 With Your Consent
We may disclose your personal information to third parties with your explicit consent. For example, if you agree to share your information with a partner company for a specific promotion, we will do so only with your permission.
6. Your Rights Regarding Your Personal Information
You have certain rights with respect to your personal information under applicable data protection laws. We aim to facilitate the exercise of these rights. To exercise any of the following rights, please contact us using the contact details provided in Section 13.
6.1 Right to Access
You have the right to request access to the personal information we hold about you. We will provide you with a copy of your personal information in a readily accessible format, subject to any legal exceptions.
6.2 Right to Correction
If your personal information is inaccurate, incomplete, or outdated, you have the right to request that we correct or update it. We will review your request and make the necessary corrections promptly.
6.3 Right to Erasure (“Right to be Forgotten”)
In certain circumstances (e.g., when the information is no longer necessary for the purposes for which it was collected, or you withdraw your consent), you have the right to request the erasure of your personal information. We will comply with such requests unless we are required by law to retain the information.
6.4 Right to Restrict Processing
You have the right to request that we restrict the processing of your personal information in certain situations (e.g., if you dispute the accuracy of the information, or if the processing is unlawful). We will inform you before resuming processing if restrictions are lifted.
6.5 Right to Data Portability
You have the right to request that we transfer your personal information to another data controller in a structured, commonly used, and machine-readable format, where technically feasible.
6.6 Right to Withdraw Consent
If you have previously given your consent for the processing of your personal information (e.g., for marketing purposes), you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.
6.7 Right to Object
You have the right to object to the processing of your personal information for direct marketing purposes. We will stop processing your information for such purposes upon receiving your objection. You may also object to processing based on our legitimate interests, and we will review your objection and cease processing if we determine that there are no overriding legitimate grounds for continuing the processing.
6.8 Right to Lodge a Complaint
If you are dissatisfied with how we handle your personal information or respond to your requests, you have the right to lodge a complaint with the relevant data protection authority in Malaysia (where we conduct business) or the People’s Republic of China (where our company is registered).
7. Marketing Communications
7.1 Marketing Updates
We may send you marketing communications (e.g., information about new products, services, promotions, contests, or discounts) if you have opted in to receive such communications during account registration or through other means. These communications may be sent via email.
7.2 Opting Out of Marketing Communications
You can opt out of receiving marketing communications at any time by:
- Clicking the “unsubscribe” link at the bottom of any marketing email we send you
- Contacting us using the contact details provided in Section 13 and requesting to be removed from our marketing lists
Opting out of marketing communications will not affect the receipt of important transactional or administrative communications (e.g., order confirmations, account updates, or legal notices).
8. Cookies and Tracking Technologies
8.1 What Are Cookies?
Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to website operators.
8.2 How We Use Cookies
We use cookies on our Website for the following purposes:
- Essential cookies: These cookies are necessary for the Website to function properly. They enable you to navigate the Website, use its features (e.g., account login, order processing), and access secure areas. Without these cookies, the Website may not work as intended.
- Analytical cookies: These cookies help us analyze how users interact with the Website, such as which pages are visited most frequently, how long users stay on the Website, and any errors encountered. This information allows us to improve the Website’s performance and usability.
- Functional cookies: These cookies allow the Website to remember your preferences (e.g., language settings, login details) to provide a more personalized experience.
- Marketing cookies: These cookies are used to track your browsing activity on the Website and other websites to show you relevant advertisements and promotions. They may also be used to measure the effectiveness of our marketing campaigns.
8.3 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to accept or reject cookies, delete existing cookies, or set preferences for certain types of cookies. However, please note that disabling essential cookies may prevent you from accessing certain features of the Website or using our services effectively.
For more information about cookies and how to manage them, you can visit the website of your browser provider or a trusted online resource.
9. Intellectual Property Rights
All content on the Website, including but not limited to the xingweigoods logo, text, images, graphics, videos, audio, software, and any other materials (collectively, the “Intellectual Property”), is the exclusive property of Dingzhi E-Commerce Company. All Intellectual Property is protected by applicable copyright, trademark, patent, and other intellectual property laws and regulations in Malaysia, the People’s Republic of China, and other jurisdictions.
You are granted a limited, non-exclusive, non-transferable license to access and use the Intellectual Property solely for the purpose of using the Website and availing of our products or services in accordance with this Privacy Policy and our Terms of Service. You may not copy, reproduce, distribute, modify, adapt, display, perform, sell, rent, lease, or otherwise exploit any part of the Intellectual Property without our prior written consent.
Any user-generated content (text, images, etc.) uploaded by you to the Website remains your property, but you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, display, distribute, and modify such content for the purposes of providing and promoting our services (e.g., publishing your comment on the Website, using your image in a promotional campaign with your consent). You warrant that you own all rights to the user-generated content you upload, or that you have obtained all necessary permissions to upload and grant us the aforementioned license, and that the content does not infringe upon any third-party intellectual property rights, privacy rights, or other legal rights.
10. Promotional Activities and Contests
We may from time to time conduct promotional activities, discounts, or contests (collectively, “Promotions”) on the Website. Participation in Promotions is voluntary, and by participating, you agree to comply with the specific terms and conditions of each Promotion (which will be posted alongside the Promotion) and this Privacy Policy.
10.1 Information Collection for Promotions
To participate in a Promotion, you may be required to provide certain personal information (e.g., name, email address, phone number, mailing address). We use this information to administer the Promotion, verify eligibility, select winners, deliver prizes, and communicate with participants.
10.2 Use of Promotion-Related Information
By participating in a Promotion, you consent to our use of your personal information for the purposes of the Promotion and for marketing purposes (unless you have opted out). We may also publish the names of winners (or initials) and their country of residence on the Website or in promotional materials, unless you request otherwise.
10.3 Third-Party Involvement
Some Promotions may be co-sponsored or administered by third parties. In such cases, your personal information may be shared with the co-sponsor or third-party administrator in accordance with Section 5.1. We will disclose such third-party involvement in the Promotion’s terms and conditions.
10.4 Eligibility
Promotions are open only to eligible residents of Malaysia (where we conduct business) who meet the age and other eligibility requirements specified in the Promotion’s terms and conditions. We reserve the right to verify eligibility and disqualify any participant who does not meet the requirements or violates the Promotion’s rules.
11. Children’s Privacy
Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without the consent of a parent or legal guardian, we will promptly delete that information from our systems. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the details in Section 13 to request its deletion.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological developments. When we make changes, we will revise the “Last Updated” date at the top of this Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
Your continued use of the Website after the updated Privacy Policy is posted constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, please stop using the Website and contact us to request the deletion of your personal information (subject to legal requirements).
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or our data practices, please contact us through the following channels:Shi Jie Photography, Shengfang Town, Bazhou City, Hebei Province
- Email: zhiding717@gmail.com
- Contact Us Page: https://xingweigoods.shop/contact-us/ (Link)
- Postal Address: Dingzhi E-Commerce Company, Shi Jie Photography, Shengfang Town, Baizhou City, Hebei Province, People’s Republic of China
We will respond to your inquiry within a reasonable time frame (typically within 30 days) and take appropriate action to address your concerns.
This Privacy Policy is effective as of the “Last Updated” date stated above and applies to all users of the Website. By using the Website, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.
